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The specialists in mission critical printing


Featured case study
Documentation gets quality treatment
'When we started looking for a print supplier, we wanted one that would not only provide the optimum hardware but could offer four hour on-site support at any of our locations. That’s why we chose Datatrade.'
Grahame May, Alliance Unichem plc.
Featured Innovation
The bathtub concept
An example of Datatrade’s innovative approach to the issues surrounding efficient printer management is in our ‘Bath Tub’ concept - based on the ’life wear cycle’ of any piece of mechanical equipment.


Welcome to Datatrade Ltd

What can Datatrade do for you?

We offer a scalable range of dedicated printer support and maintenance services, from break fix through to complete managed service. In addition, we supply a variety of services ranging from audits and strategic support, through to hardware and consumable sourcing and provision.

Are you getting the most
out of your printers?
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Are you getting the most out of your printers?

Introduction

One of the most underestimated expenses any business faces is the management of its printers. Given a clear picture of how your business and supply chain are linked by printing it is likely that we can use our experience to suggest operational improvements and cost savings

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Are you getting the most out of your printers?

Mission Critical Printer Assets

50% Do you know how many printers you have?

- Do you know where these printers are?

- Do you know the condition or age of these printers?

- Do you have the right printers for the job?

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Are you getting the most out of your printers?

On-going Management

- Do you have specific printer knowledge within your organisation?

- Do you know what printers to specify for new or replacement applications?

- Can you tell how much you are spending on consumables?

- Are you sure that non-functioning printers are not impacting the operational efficiency of your organisation?

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Are you getting the most out of your printers?

Strategy & Planning

- Do you know how or when to replace these printers?

- Do you know what to replace them with?

- Do you know if you ’need’ to replace them all?

- Do you know what to budget?

- Do you get regular feedback?

- Are you sure you are in control of your printers?

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Are you getting the most out of your printers?

If you would like us to assist you with these or any other questions regarding your printer fleet.


Then please contact us.

Why do I need specialists
in mission critical printing?
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Why do I need specialists in mission critical printing?

Introduction

We believe that the majority of printer fleets can, through effective management, provide significant cost savings, not just in rationalisation but by providing increased operational efficiency via less down time in mission critical areas.

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Why do I need specialists in mission critical printing?

Why Datatrade

50% We don’t sell, support or maintain anything not to do with printers

- We understand printing and connectivity issues

- We specialise in Impact and Thermal as well as standard printing technologies

- We know about wireless and managing mobile printing applications

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Why do I need specialists in mission critical printing?

We offer a difference

- We have a range of unique innovative ideas and approaches that allow us to assess, recommend and manage your printer fleet.

- We can provide a standard break fix contract - through to a tailored service offering, designed with you, for you.

- We can provide a range of contracts with response and fix times depending on your need.

- We offer independent advice and will make sure you get the right printer to do the right job for the right price.

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Why do I need specialists in mission critical printing?

We don’t stop

- We have a range of ongoing services that help us manage your printer fleet more effectively

- We regularly review your printer fleet and call history with you

- We help with future strategic and financial planning

- We ensure that you have peace of mind

- We saved one company over £160,000 pounds in a single quarter.

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Why do I need specialists in mission critical printing?

If you would like us to assist you with these or any other questions regarding your printer fleet.


Then please contact us.

Printer troubles?
Critical downtime?
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Printer troubles? Critical downtime?

How do we go about solving your printing problems - permanently

People shy away from the word ’problem’ but let’s face it, if you’re reading this then it’s highly likely you have a ’problem’ to do with your printers or printing.

The only way to fix any problem - is by first understanding the size and scope of it.

At Datatrade we specialise in printers and we have various tools and approaches to help us do this especially in multiple site, mission critical printing locations.

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Printer troubles? Critical downtime?

Understanding the Problem

We want to understand not just your printers but also to understand the infrastructure connecting your printers and the business requirements that affect them.

Only by getting a complete picture, allowing us to understand your printing and business requirements can we be best placed to advise you.

Our goal is to understand your printers better than you do!

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Printer troubles? Critical downtime?

Solving Immediate Issues

We know that in the majority of cases we will only become involved once a problem has occurred. Therefore, although it is great to be able to understand the problem, we need to do so quickly - and also at the same time fix any immediate issues that are impacting your business.

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Printer troubles? Critical downtime?

Working to a Solution

Once we fully understand the nature of your problem, and have got you through any immediate crisis, we need to work with you to plan how we are going to address your issues. This can be achieved by:-

50% Helping plan budgets for replacement

- Refreshing and redeploying machines where they are most needed

- Managing the project on your behalf with your sites

- Sourcing, preparing and deploying equipment on your behalf

- Working with your other suppliers to co-ordinate these activities

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Printer troubles? Critical downtime?

Working Smarter for your Future

We believe that once we have gained your trust and your business that our work does not stop there.

We believe that it is in our own best interests, as well as yours, to keep your printer fleet as efficient and cost effective as possible. Therefore we will continue to work pro-actively with you. This will ensure that we keep an accurate, on-going record of our performance, as well as that of the printers, so that we can identify and advise you on any future issues that may arise.

This pro-active approach means that we are well placed to help you plan any future roll outs, strategic changes or budgetary planning.

Of course - by keeping a tight eye on all this activity - the one thing that all our customers see - is a significant reduction in the costs of managing their printers - by doing it properly.

© 2009 Datatrade Ltd.      Knowledge Base      private area